Tools
The System Tools page includes the following sections. Click on the link to go to the corresponding section to learn more:
To go to the documentation for the previous section of System, see Logs. To go to the documentation for next subsection in the System section, see Maintenance .
To access the Maintenance page in the WAF management interface, on the left panel, under System, click Maintenance.
To save configuration changes or edits you make to any features and options, you must click Save on the lower-right of the section or page where you are making changes. Click apply changes on the upper-left corner of the page, and then click OK. Your changes will not be stored if you do not properly save your changes.
Tools for operation, maintenance and support.
Used for network connectivity debugging.
| TCP connect test
Input field |
Attempts to establish a connection to the remote on the port specified. If the connection is successfully established, the remote host is considered reachable.
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The network debug tool runs tcpdump with the selected options. Tcpdump intercepts packages sent to or from the selected interface and writes packet information to a debug log file which can be viewed in the System : Logs section.
The most common use of this tool is to debug connection issues with either clients or backend web servers.
| Interface |
The interface to intercept traffic to/from. |
| Packet count |
The number of packets to capture. When the selected number of packets are captured the tool will stop. |
| Source/destination IP
Input field |
Limit packet capturing to a specified source / target IP. To debug problems with a backend server enter that servers IP address. To debug client problems enter the IP address of the client. This value is optional.
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| Port
Input field |
Limit packet capturing to a specific port number. This value is optional.
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| Verbose
Checkbox |
Print less protocol information so output lines are shorter. |
This section allow the system administrator to restart and shutdown Alert Logic Managed Web Application Firewall (WAF).
| Reboot |
Restarts WAF. Click on the button to initiate a restart. Reboot takes approximately 2 minutes depending on the hardware configuration. |
| Shutdown |
Shutdown Web Security Manager. Click on the button to initiate a clean shutdown of Web Security Manager™. |
This section allow the system administrator to view detail information about the current Web Security Manager system status. This information is typically intended for support cases.
| System Details |
Detailed system information including hardware, network settings and running processes. To get the information, click on the button. You will be prompted to save the file locally on your computer. |
Shows current license information including validity and product type.
| Product name |
Name of the product license. |
| Major version |
Major product version - e.g. 2. |
| Serial number |
Shows the current applied serial number. This information is important when contacting Alert Logic for technical support. |
| Apply new key
Input field |
Apply new license key. Allows the system administrator to apply a new license key.
Type in or paste the new license key and click the button for changes to take effect. |