Alma Linux Update for MDR Customers using OVA

CentOS has announced the end of life for their version 6 and 8 operating systems. This means CentOS will no longer provide security patches, vulnerabilities, or bug fixes for these operating systems. As a result, Alert Logic is helping customers update all Alert Logic appliances running on out-of-date operating systems.

Update your appliance to Alma Linux using the documentation below.

As we transition all customers to Alma Linux, Alert Logic will continue to maintain necessary security updates for virtual CentOS versions 6 and 8 for a limited period, to ensure all customers remain secure. This support is valid until the following dates depending on the appliance type:

  • Virtual IDS to January 31, 2023
  • Virtual Log Manager to June 30, 2023


You must be running VMWare ESXi 6.5 or higher before updating the Alert Logic appliance to Alma Linux.

How to update for MDR customers using OVA image

  1. You must install a new appliance for every appliance you are currently running with the new OVA image. See Install and Configure the Virtual Appliance.

    Ensure you use the correct Unique Registration Key:

    1. In the Alert Logic console, click the navigation menu icon (), click Configure, and then click Deployments.
    2. Click the deployment that you want to claim the orphan agents to.
    3. Under Configuration Overview, click Installation Instructions.
    4. Copy the Unique Registration Key for the network the appliance is deployed into. You will need to claim the appliance with this key.

  2. Terminate the old appliance.

    It can take up to 60 minutes for the appliance to claim.

  3. Check the health of your agents and appliances on the Health page in the Alert Logic console. See Health.

How to update other products